Privacy Policy

Who we are

In this privacy policy references to we, us and our are Coull. References to our Website or the Website are to www.coull.com.

What information we collect and how

The information we collect via the Website may include.

  • Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  • Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  • Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
  • Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers help facility.

Users

This section describes the information collected from visitors and how it is used by Coull.

How we use cookies on our website

A cookie is a small text file that is stored on a user's computer for tracking and record-keeping purposes. We use both session ID cookies and persistent cookies, further details of which can be obtainedhere. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies via your browser’s ‘clear cookie’ function. Please seeallaboutcookies.org for more information about blocking cookies on your particular web browser.

Unless you have adjusted your browser setting so that it will refuse cookies, we will drop cookies as soon as you visit any of our domains.

Persistent cookies enable us to track and target your interests to enhance your experience on our website and, if applicable, the Coull Publisher Dashboard. For example, we use this data to understand how you interact with our website so we can make improvements to the information and design of our website. By agreeing to the terms of this privacy policy, you consent to the cookies referenced above being dropped onto your machine.

What we share with third parties

We use a 3rd party analytics company, which drops cookies via our website and collects non-personally identifiable information about you, so we can understand how you use our website. We do not have access to or control over these cookies, but please see here for more information on these cookies. By agreeing to the terms of this privacy policy, you consent to the cookies referenced above being dropped onto your machine.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  • To respond to any enquiries you have made. And to keep records of who has contacted us.
  • In certain cases we may use your personal information to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

Privacy
Coull
Sixth Floor
Centre Gate
Colston Avenue
Bristol
BS1 4TR

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.